Our Community Management Only packages are designed for creators and businesses who are already posting but need a dedicated team to manage all interactions from both followers and customers across comments, DMs, mentions, and stories every day.
Every package includes daily community monitoring, comment moderation to filter spam, bots, scams, and offensive content, tag and mention tracking, sentiment monitoring to analyze brand perception, crisis escalation for unusual activity that is immediately flagged and reported, and replies in multiple languages based on your FAQs, brand guidelines, or instructions.
Response speed, engagement limits, and priority level scale depending on your chosen plan, ranging from standard handling to priority and escalated support. Higher tier packages also include priority DM and comment handling, enhanced brand reputation monitoring, escalated issue prioritization, and a dedicated community manager for your account in top tiers.
All packages include DM replies, comment replies, story replies, and mention responses within a defined monthly interaction limit based on your plan, with response times ranging from 6 hours to as fast as 30 minutes, seven days a week.
If you are active on multiple platforms, we provide the same community management service on each platform for an additional fee, ensuring consistent engagement everywhere.
At the end of every month, we deliver a detailed performance report covering activity, engagement quality, and community growth insights.
For custom needs, click the WhatsApp button below any package.